Picked up the 5504 series at Walmart for Black Friday. Day 2 trying to use the damn thing and the input switching button on the remote is no longer working, and I am getting this error every time I try to switch inputs using the input option on the Home screen. I've rebooted the remote, rebooted the TV, and even did a factory reset on the TV, but still see the issue. I will try to get ahold of Philips tomorrow to see what they suggest, and I'll update here with the resolution (if any).
I'm pissed because I am familiar with Android TV (I have two Mi Boxes), and I was drawn to the thought of having a TV with it installed natively. Has anyone else seen this issue with this or any other TV running Android?
Edit 1: Error message actually reads "Can't open this right now." Sorry about the mistake in the post name.
Edit 2: I forgot to mention that I had all the latest updates installed, and everything was working fine on Day 1.
Edit 3: Initial contact with customer support was unproductive. "24-48 business hours" before I'll hear anything back. I assume they'll want to send out a tech. I paid 278 bucks, I don't think it's worth waiting for a week or more to get repaired/replaced. I'll probably just return it.
Edit 4: I exchanged it for a Vizio that doesn't have Android TV. In the end I wasn't willing to wade through the support process. Leaving this post up though in case others encounter the issue.
Hi, this one's driving me crazy
MI Box S (MIBOX4)
Android Oreo Version: 8.1.0
Android security patch 5th May 2019
Kernel version: 4.9.61
Download is 6mbps however my hardwired PC next to it is getting 55mbps so obviously the way to go.
I've seen the UGreen ethernet adaptors come recommended so now have tried 2 of them, but the MI Box doesn't seem to recognise them.
The models I've tried are:
UGREEN FBA_20256 https://www.amazon.com/UGREEN-Network-Ethernet-Supports-Nintendo/dp/B00MYTSN18
Leds on both adaptors are both flickering away like there is some data being passed through them, however under wifi settings in the MiBox S settings menu, under "Ethernet" the status always remains as "Not Connected".
I've tried disabling wifi and rebooting yet still no luck.
Can any one help/ offer advice
Thanks