Google TV Remote un-pairing repeatedly

by Arggue

I am at my wits’ end with this nonsense. We have a Sony Bravia Smart TV, and the system is up to date. My partner and I have iPhones, and eventually were able to control the TV through our phones by downloading the Google TV app. The problem is, the TV repeatedly prompts us to re-pair our devices whenever it damn well chooses to — even every thirty seconds sometimes. You HAVE to enter the prompted code, or the phone remote stops working, and the only way to get it working again is to clear the cache and data from the Android Remote system app. And now even that has stopped working, and the Google TV app no longer recognizes that there is a smart TV in the room, much less connects to it!

Needless to say, we aren’t thrilled with having our viewing constantly interrupted because the TV is choosing to hold us hostage. There HAS to be a solution to this, but Google has led me nowhere. Is this a criminally ill-advised “feature”??

Charming-Olive8346

Hi Arggue, could you share what version of the Google TV app were you using and also which versions of the iPhones?

You could check the app versions in the App Store by searching for "Google TV".