TCL Android tv won't let me enter wifi password

by NingNingEDhacker

When I try to connect my tv to the wifi, there's no "enter" after I type the password. How do i solve this? I can only connect if i remove my wifi's password

No_Cookie3005

Have you tried pressing exit or back on the remote then ok after inserting password? Or else you can connect a keyboard and press enter from it.

kaest

Hitting the enter key on the keyboard doesn't work?

cristinadearest

Were you able to figure it out? Literally in the same situation.

seckatary

Having this issue as well, July 6 2022. Can only connect if I don't have a WiFi password set up. Hope an update fixes this, but not going to sit with an unsecured network waiting for it and I don't feel like doing a factory reset yet. If any future people find a solution, please let me know

edit: So I went ahead and did a factory reset, and I'm still encountering the same problem, which is certainly frustrating, but also seems incredibly weird, since I know I was able to set up wifi when I got the tv. I always assumed literally everything was rolled back during a factory reset, but maybe not?

edit2: After talking to TCL support, I figured out that my issue was that I had a wireless usb keyboard plugged into my tv, which was preventing the on-screen keyboard from popping up. The on-screen keyboard has the necessary "enter" button that is otherwise invisible. This is obviously a huge, stupid design flaw, but at least there's a solution.