Usually unplugging the box from your outlet should do the trick
Hold down the home and back buttons at the same time until it begins to blink green. This forces a reconnect. I can't promise it will work for you, but it works for mine every time.
I had this problem whem I first got my onn. I had to unplug the onn box the plug it in again. Then I follow the instructions that was on the screen. Do you still have the instructions that came with it?
Put an ice pack on your onn device. I’m not joking. Place an ice pack on the device and wait a few minutes. When the Bluetooth module stops from overheating your remote will work as intended.
Edit to clarify: ice pack goes on the ONN device, not the remote.
Just came here to look this up.
For those having remote issues have you done updates to the ONN unit? There were remote issues when the ONN first came out. But it was supposedly fixed in an update. I know my unit is up to date and I don't have any remote issues. Actually I have 2 units and neither have remote issues.
No overheating.
Had a similar issue but I had two issues: 1) my remote stopped responding and the light would blink red only just like yours and 2) my device went offline.. I tried all I found for #1 which was the basic change batteries, disconnect, turnoff, repairing with home/back buttons but nothing worked, with #2 I couldn't do the Google home or an onn remote app since my device was offline, so I went back to figure out how it all started... So what had happened is I have an RCA universal control programmed with my TV and I was holding both remotes and I slightly pressed on them when I sat down and my TV and onn device turned off. At that point I thought I just accidentally pressed the power button on the onn remote but when I tried turning it on that's when I saw the red light and got no response so I turned them on manually. When they were I was trying to fix the onn remote and no luck then my onn tv box went on to "safe mode" after a few mins on its own... When I restated the box it came on but was now showing offline, so I grabbed my rca remote and started pressing at the buttons one by one and found that my onn box actually responded to it!!! So using my universal remote I was able to go into the remote configuration and saw the onn remote was still paired, so I just unpaired it and paired it again and booom it worked again, no more red lights!!! Somehow my onn remote lost configuration when something was pressed on my other remote!!! Hope this helps anyone else who may have a similar issue in the future! Thanks to you all for posting your comments and suggestions on this issue since there is not much else right now available.
my remote stop working i down loaded google home , i tried downloading those remotes from the play store they dont work. google home down load opem it and it will turn on your bluetooth and when you see your numbers for you chromecast look down at bottom of page and touch remote then if you dont see a remote look up right hand corner for those 3 dots push that and select Dpad it will come on the circle part of you remote point phone towards tv and us the up and down bottons to navigate to the settings go down to remot click on it and unpair it .then the page to repair will come up and use your white remote and pair it and you are done.
Thanks everyone that helped! I got it to work. For anyone that needs it; I downloaded the Google home app and used the remote on there, went to settings and then to remotes & accessories, my remote was still paired but I unpaired it and then paired it again and it started working good as new!