Reelgood not showing updates to content

by ThisMakesMeUnhappy

I’m hoping someone here can tell me what I’m doing wrong since I didn't get any traction at r/cordcutters.

I’ve started using ReelGood on my Nvidia Shield to collect my watchlist into a single place, and it’s really almost everything that I could hope for! There are a few things that puzzle me, though, and I’d like some help to understand:

  1. When should I expect my Watch Next or Home screens to update? If a couple days pass and new episodes have been released, I don’t see that get updated unless I force-close the app and restart it. Is that how it’s supposed to work?
  2. On the iPad ReelGood app I can look at movies on my to-watch list that are not on my services, and click through to where I can rent/buy them. I don’t see that on my Shield. What settings to I need to change to be able to find the movies I want to rent?
  3. Just recently I started having trouble with a couple shows. I added “In From the Cold” and “The Woman in the House Across the Street from the Girl in the Window” on Netflix, but neither show will appear in “My Shows” or any tracking list. I can search for the shows again, see them added to my lists, mark episodes as watched, and follow the links to Netflix to watch new episodes. But they only appear in search. Is this something that I’m doing wrong?

I’ve checked for OS and app updates, and I’ve deleted and reinstalled the ReelGood app just in case. But I’m still stuck on these.

Does anyone have any advice? Or is there a different place that would be more appropriate to ask these types of questions?

Thanks!

Sean_Franchise

I've had the both the UI updating issue and the issue with tracked shows not being visible in my lists even though they are being tracked.

Starting to feel like the Android TV app isn't a big priority given the lack of updates and bugs like these becoming more common.

It's a shame because, like you said, Reelgood's core functionality and suggestions are top notch. I'd almost rather my device boot to the Reelgood home screen if they could fix the bugs and add something like custom lists so I can organize my watchlist.

DeltaEchoN

I have the same problem. You can't even close the app when you open it, pressing the exit / back button doesn't do anything. You have to press the Home button which leaves the app open in the background which is why when you go back to it the same session is still there thus your list not updating. How the can't be bothered to fix this is beyond me.