Hbo Max no sound

by dheilbron

My mecool km9 box has no sound when using the HBO max app, all other apps do have sound eg: netflix and prime.

I have tried changing sound settings, logging out and in, reinstalling HBO but no joy.

AlexViean

Try turning off surrounding sound

latinriky78

Is that the KM9 or the KM9 Pro?

IamThabang92

I'm having the same issue on my Globo Smarty TV.

It's from SEI Robotics

Device Name: ERTI0

matrox1983

Same problem here with a 905x3 and 912s device