Hi guys,

I can’t make my soundbar Sony HTS350 work on my Philips tv. The soundbar worked just fine on another tv.

All connections are done properly through hdmi arc, HDMI Arc is active on tv; easy link is on and all settings are okay. Soundbar is turned on, on ‘tv’ mode as well as the tv. When I switch to HDMI Audio System from the ‘Audio out’ settings, I get the following error and tv switched to his own speakers.

Cannot switch to audio system. Tv speakers active.