Xiaomi MI LED TV 4S color error?

by csmtk

Hi Everyone,

My TV which is a Xiaomi MI LED TV 4S 43 ELA4378GL started to behave strange.

A few days ago during watching video on Netflix the colors changed e.g. to black and white or undersaturated but after navigating back to the menu and started video play again the problem was solved and colors were normal.

Now this weird thing became worse. Every time if I start something, dark color is extremely dominant. You can't enjoy the content because you see almost nothing. I attached a video about this.

I tried other streaming platforms like YouTube or HBO Go and the problem is the same. I attached a device via HDMI and started playing video, same as I wrote earlier. Strange for me that if I watch the menu or non-video content then the problem doesn't exist or just I can't see.

What do you think it's time to call the support service and ask a warranty repair? Or could it be software based problem? I can't imagine what's wrong a few days ago everything was fine.

Thanks if you have any advice.

UPDATE: A factory reset solved my problem but honestly still don't understand what caused this thing.

https://reddit.com/link/r0jjzv/video/lfy6ufu20e181/player

Deadpool-fan-466

In settings> display> color space settings, see which one is selected & try the other two