Old android tv remote app didnt work , updated my Sony tv to android tv 11 , downloaded the new app , nothing works , tho google home app lets me change volume so it should connect

by whatismyname9000
Goodspike

I'm not certain about your device, but this may be due to Google updating the remote app on that device. If so, try the remote in Google TV and see the discussion elsewhere of that remote.

Deadpool-fan-466

Make sure that on your TV:

  1. Android TV remote service is updated to version 5.0
  2. Gboard is updated to version 11.0

Also, the new remote can't be "downloaded", it's a feature recently added to the Google TV/Google play movies & TV app on Android phones & tablets.

Phantom52347

You need to download the new android tv remote framework or whatever name it has from apkmirror (for example) and then send it to the tv and install it, after that it should work just fine, on my shield and on my Sony X800H it works flawlessly

Edit: It also works on Mi Box

DaRk_Ph03niX

Just go into your android tv settings, from there go to apps then system apps. Find the remote service app and just clear data and reboot your tv then try and connect.

boberttheman

I have this issue as well... I tried uninstalling everything, clearing data. Nothing works. :(