Cant control tv with mecool km2 remote

by Character_Hamster_32

i am getting a something went wrong error when i choose to add a tv to control

anyone help me out?

FlickFreak

Have you tried simply restarting your KM2?

You could also try resetting it to factory defaults and going through the setup process again.

Lastly, try reaching out to Mecool support.

ZombiePizzaParty

Having the same issue. Factory reset doesn't help. I've contacted their support about it. Will let you know if/when they respond.

Character_Hamster_32
o0omamdouho0o

Same problem with my mecool Device

GoularThi

am having the exact same error. Tried on/off, factory reset and nothing worked. I have a friend with a KM2 too and his works perfectly fine.

Disastrous_Chip2369

Same problem. Anyone knows how to solve. Is it patched already.. There are tv button on remote so it means device s designed to be able to control tv.