I have the mxq-4k tv box. I have the Netflix App installed, and when I want to scroll down, up or sideways with the remote control, and it doesn't move anywhere.
Is there someone else with this problem, or even who can help me?
This box its a disaster, and where is the manufacturer's website ?
This does not sound like it is a Google Certified box.
This probably means that the OS and the apps are not optimised for use with a remote on a TV.
It's basically the mobile OS that's been ported over to a box. The problem with this is that specific UI design is done to optimise operating systems for use on different platforms.
The way you interact with apps and the operating system on your phone is different from how you would interact on a television (touchscreen vs remote control)
So that is very likely your problem. You can either stick with it or get yourself a Google certified box like Mi Box S (cheap) or an Nvidia Shield (more expensive but the best you can get)
Those are two of several options you can get. The best thing you can do is some research before committing your money
use android remote (to be installed on both box and your android phone and connected on same wifi) app it will control netflix just fine. also enable scrolling on app for smoother experience
Why don't you return it or dump it and get instead a certified Android TV box?
I recommend these:
CERTIFIED ANDROIDTV/GOOGLETV BOXES WITH NETFLIX AND PRIME VIDEO FOR THE UNITED STATES, EUROPE AND THE REST OF THE WORLD:
- Chromecast with Google TV (more info at tv.google )
- Dynalink TV dongle (More info at dynalink.life )
- JBL Link Bar (More info at jbl.com/refurbished-home-speakers/JBL+LINK+BAR-.html )
- Mecool KM2 (More info at mecoolonline.com where you can get a 10% off with the code "mecoolbox" at checkout)
- Nokia Streaming Box 8000 (Only for Europe. More info at nokia.com/shop/streaming-devices/nokia-streaming-box-8000
- Nvidia Shield TV (The most expensive but powerful, recommended for gaming. More info at shield.nvidia.com )
CERTIFIED ANDROIDTV/GOOGLETV BOXES WITH ONLY PRIME VIDEO FOR THE UNITED STATES, EUROPE AND THE REST OF THE WORLD:
- Formuler GTV (Gigabit ethernet. Exclusive MYTVOnline2 app for IPTV. More info at formuler.tv/gtv )
- Mecool KM6 Classic Edition (AV1 hardware decoding. More info at mecoolonline.com where you can get a 10% off with the code "mecoolbox" at checkout)
- Mecool KM6 Deluxe Edition (AV1 hardware decoding. Gigabit ethernet. WiFi 6. 4GB of RAM. More info at mecoolonline.com where you can get a 10% off with the code "mecoolbox" at checkout)
- Mecool KT1 (AV1 hardware decoding. DVB-T2/S2/C tuner built-in. More info at mecoolonline.com where you can get a 10% off with the code "mecoolbox" at checkout)
- Mecool Now (An Android TV device with a built-in camera and microphone, suitable for videoconferencing. More info at mecoolonline.com where you can get a 10% off with the code "mecoolbox" at checkout)
- Mecool KD1 TV Stick (More info at mecoolonline.com where you can get a 10% off with the code "mecoolbox" at checkout)
CERTIFIED ANDROID TV BOXES WITH NETFLIX AND PRIME VIDEO CERTIFICATIONS THAT USE THE NOW OLD AMLOGIC S905X SoC:
- Xiaomi Mi Box S (More info at mi.com/global/mi-box-s )
- Ematic Jetstream (More info at androidtv-guide.com/streaming-gaming/ematic-jetstream-tv-box )
For more info about all certified Android TV devices, head over to www.androidtv-guide.com website.