4K Videos on Youtube Stuttering

by b16ZZ-

So I just bought a new TCL 4K TV, it is running Android TV 9 if I'm not wrong. I'd like to know why YouTube is stuttering at 4K or even 1440p. In 1080p it is noticeable but definitely not as much, is it a problem with the operating system being too demanding? I haven't tried Netflix but I suppose it would stutter too.

I just bought this TV so maybe I can return it without a problem but I honestly like it a lot because it's a QLED, the colors are great, the input lag is minimal and the HDR is pretty good for a 500€ TV in Europe (We don't have great value-for-money budget TVs like the TCLs, Hisenses or Vizios that exist in USA btw), only the OS is slow af.

I'd like to know what do you guys think? Do I return it? Do I keep it since I like it? Do I just get a Chromecast, Android TV box/stick in case I want to make use of those features?

Thanks a lot!

latinriky78

That should NOT be a problem of the TV but the YouTube app (it's plagued of issues), make sure everything is up to date and then report the issue at the YouTube Feedback website, explaining in detail the situation.

vvictormanuel

What’s your speedtest.net result?

KuschelmonschterAG

See this bug ticket . The problem is with ExoPlayer I suppose.

virmele

Update your firmware manually. There are guides on 4pda and other sites