Reelgood Question - Error Message on AndroidTV app... "____ is not on this device"

by jamesfromnyc

Hello!

Hoping someone from Reelgood Dev team can help here. Just started using Reelgood App on my AndroidTV. I have selected all my services that I use and have apps for on my TV. However when I check Apple TV+ and Discovery+ It says "Warning! This service does not currently have an app for this device. You may still add it to your guide." However I do indeed have both Apple TV+ and Discovery+ installed on the same TV as Reelgood, along with all the other apps/services that all work... Netflix, Prime Video, Hulu, Disney+, HBO Max and Peacock.

My question... is this something wrong on my end? Does anyone else here experiencing the same issue? Or is support for Apple TV+ and Discovery+ not active yet or forthcoming? Reelgood is SOOOO close to being my go to for everything. I know I can still use it to keep track of shows on Apple TV and Discovery+ but having to exit Reelgood to go into those apps and then having to go back to Reelgood to manually mark what I've watched when all the other apps work correctly is a pain.

Help me Reelgood Devs!

OssotSromo

Dude. If you email them you WILL hear back. I've emailed them a few times and always got a very real response. Even when I was just reporting an inaccuracy in a listing.

gregwestch

It means that the Reelgood service doesn't have the ability to auto-launch Discovery+ or Apple TV+ like it can with your other services. Until they can work out the details with those providers, you have to do it all manually as you are currently doing.

I agree .. Reelgood works great keeping track of what you watch over all your services.

No-Fan703

I'm having the same problem on my Android TV (nvidia shield). Says Pluto is not installed when it is,