New Sony Bluetooth remote

by ForeverUnion

Hey guys,

I have a Sony X850E tv and it came with the stock RMF-TX300u infrared remote. I just purchased a RMF-TX500u remote since it’s also bluetooth, I hate trying to find the IR blaster sometimes.

However I cannot link the remote to the TV via bluetooth. It still works if I point the IR blaster to the TV, just not BT. I tried unpairing and re-pairing the remote but same issue. I also cannot setup the voice button in the settings, it tells me to hold the VOL- button and then the voice assistant button for 3 seconds but I can never get past the 1st screen.

Am I missing a step? Can i factory reset the remote and try again or something? There’s no info on this remote on Sony’s website or anywhere else. So far the new remote seems like a failure with it’s BT not working.

ExodiusTSD

...That's because the Bluetooth is only for the Voice search function, I believe. It's still just an IR remote, otherwise. And coming from someone who did almost the exact same thing, getting that voice search ability to work is unreliable at best on a TV that didn't ship with a voice-capable remote.

shiftyeyedgoat

I also have this remote and use it with the X900F, and have not been able to maintain a consistent BT connection (read: reconnects after power cycling or after periods of time). It will, however, connect when I hold vol down + voice button, and then function as a normal BT remote.

It may be the set? My X900H with the tx600u is able to stay connected and reconnect as necessary. I've given up on trying to keep it connected.