Webcam not found, Humax Aura and Google Duo

by TruthExact5330

OK, as the title says. I have installed Duo on the Aura, which runs Android TV v.9 and enabled the camera and mic in the app. It shows 'camera and mic not found'. Attempts I have made so far are, clear cache and storage for the app; power cycle the Aura; uninstall and reinstall the app. All to no avail. Has anyone else found a way around adding a usb webcam and getting it to work with Google Duo?

latinriky78

If the camera is not UVC (Universal Video Class) compliant it wont work, however, there are a few UVC webcams not working on Android TV for some reason, I bought a cheap one months ago and I had to return it because it wasn't recognized by Duo nor Jami.

Check out these lists to see if it appears there:

http://www.ideasonboard.org/uvc/#devices

https://en.wikipedia.org/wiki/List_of_USB_video_class_devices

TruthExact5330

The webcam I have is labelled eiQ-WEBCAMUSB1080PW and not on the list. It is imported by electriciQ who are Laptops Direct, so I guess it is generic? The supplier does say in their sales page that it supports Android TV. Maybe I should return it for a refund.

Which camera did you eventually get to work?

Colin

TruthExact5330

Read the bug report and see it is a long term problem. So I must wait.