How to set the date and time to gain internet access?

by ThijssjihT

Partially solved: I factory reset the tv, and now the time is set correctly.

I have no internet connection, although being connected to wifi, according to my tv. Netflix is working, youtube isn't, and I can browse curiosity stream, but not play anything.

After half an hour of problem shooting, it seems the problem lies with my date and time being set incorrectly.

When I go to settings, and then date and time, almost all options are greyed out. It is set to automatically use broadcast time, but I can't disable that. Because it is enabled, I can't set date and time.

How can I change the date and time to regain internet access?

EDIT:

Sorry for not sharing this important thing: My tv is a sony bravia KD-49XD7005

DiDgr8

You really need to identify what type of TV you have (Make and model) for anyone to be able to help you.

Kwooksplash

Yes, this problem is likely to be related to date and time being set wrong. I had the same issue some days ago, Netflix was still working fine, but everything else complained about no internet connection.

Still, I have no idea why your settings are greyed out. If the problem does not go away, I would just factory reset everything.

What model of TV or external unit do you have?

Castaway78

Have you tried turning off automatic date and time, and then turning it back on to hopefully trigger it to update correctly? (Or I suppose if that doesn't work, leave it off, and manually set the date and time)

WazWaz

The broadcast time is probably coming from your router. If it's wrong, then probably you need to fix your router configuration.

No_Target_3435

I found this on another forum, it worked for me :-D

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Option 4:

+ Switch the Android TV to developer option : tap the Build Number option 7 times

https://developer.android.com/studio/debug/dev-options

+ Enable the ADB debugging option inside the Developer options menu on the TV

+ Set the transfer mode to file transfer mode (or MTP) on the Android TV present in Developer options

+ Install the ADB (Android Development Bridge) from official Android forum:

https://developer.android.com/studio/releases/platform-tools

+ Unzip the tar/zip file and using terminal/cmd go to the dir until you find adb.exe. For example if I unzip my

zip file in Downloads on MAC/Windows/Linux, run

$ cd ~/Downloads/platform-tools/ - MAC/Linux

c:/> cd /Users/your_account/Downloads/platform-tools/ - Windows

+ Identify the ip of your Android TV - please check network on TV under settings

+ Connect your laptop and TV using a USB cable - I used USB-C (connected to laptop) and USB-A (Connected to TV)

+ run the below command

adb connect <ip of the TV>

+ At this point if everything is done right, you will get a pop-up on TV to trust the laptop (RSA Fingerprint). Or as @Molis083 mentioned earlier: Give permission to laptop connect on your tv

+ Select yes

+ run another command below:

adb shell settings put global auto_time 1

As soon as you run the above command you will notice that time has changed to the current time and all of your apps are able to connect back to the internet.

Disconnect the laptop from TV by killing the server

adb kill-server

Moreover, in future if you do not want to use USB cable you can enable debugging via wifi. Read the link below to do so:

https://developer.android.com/studio/command-line/adb

I hope this helps people and saves their time. Sony must provide something simple to fix the issue, instead of forcing consumer perform all the ***** load of work. Highly disappointed with SONY and their crap piece of software.