New Android TV Owner Looking for Help!

by Meryl_Steakburger

So I am a proud owner of the Hisense H6560G Android TV as of Thursday and so far, I'm enjoying it as best as I can. However, I am having two major issues that I can't seem to find the answers specific to my problem.

1. "Storage space running out"

I have recently begun to get this notification that I'm running out of storage space. Here's the thing - I'm not. My TV apparently comes with 4GB of internal storage and I still have 3GB of space available.

I also have plugged in a 64GB Samsung USB drive. The drive shows, but as soon as I try to format into internal storage, it says there's no space on the USB drive and I continue to get the above. I have tried reformatting through the TV and I've even reformatted with my PC due to the large size.

But again, not only does the TV make me reformat the drive and shows 0kb afterwards, I still get the above "storage space running out" What is going on and what am I doing wrong??

2. Live channel guide

So this TV replaces an Insignia Amazon Fire Edition TV. The one thing I did love about the previous TV was the live channel guide.

It took all three of my streaming services - Philo, Sling, and Pluto TV - and showed all of the channels, including my favorites, in one guide. Well before I looked into the Android TVs (and any smart TV), I asked if there was something like this for smart or Android TVs.

I was told that either Live Channels or Channels Plus would do what the Fire TV did. That is...not completely true.

Despite selecting Sling and Pluto in set up, Live Channels ONLY shows Pluto TV's channels, which are 100 and while the interface is far better than the not updated Pluto Android TV interface, it doesn't tell me what's actually ON the channel.

As far Channels Plus, not only was the set up far more complicated than I had imagined, but after finally getting Sling and Philo set it, it doesn't allow for Pluto and it's missing channels from the line up (like TNT and TBS).

While I wouldn't mind paying for an app, I want it to encompass ALL three live streaming services. So, my question IS there something like that? I noticed that I can set up my favorite channels from Sling on the home screen, which is great, but I'd like something for Pluto and Philo, even if I have to do it from the home screen.

3 Home screen channels not being updated

This is actually something I just noticed. On the home screen, I have my Sling TV favorites and YouTube subscriptions as some of my channels.

I just noticed that they don't seem to be updating. For instance, TBS seems to be running a Star Wars marathon today (or this weekend). When I turned the TV on this morning, it was listing Phantom Menace for example. Just now, when I was going through the list, it STILL said Phantom, despite going to the channel and seeing that Attack of the Clones was nearly over.

I had noticed this morning that my YT subscriptions also weren't updating as I had a new video show up under YT but not the channels. Shouldn't these be updating??

I did just update all of the available apps that needed to be updated, but shouldn't they just be updated? Do I actually have to turn the TV off and then back on? Also, I noticed on my first night that when in an app (Pluto TV at the time), that when I turned the TV off and then turned it back on the next day, it seemed stuck in trying to load. I had to hit the home button before it worked.

Does this mean that I have to exit a program before turning the TV off? On the Fire TV and on any TV really, if you turn off the TV and turn it back on it, it will either go to the home screen or back to the channel you were watching.

Does the Android TV not do that?

bobniborg1

I can't help you but I will say this, dlnt judge android TV by what you got. It would be like judging cars by the $1000 used car you bought. To really experience android TV you need to take a shield for a spin.

That being said, android TV for consumers is not a focus for google right now.

SirDossa

If I were you I would factory reset the TV to sort the space problem.