Hi,

I just bought this device (Xiaomi Mi Box S 4K) and as I understand it should support Prime Video completely since there is a bloody button on the remote controller for Prime Video.

However, sometimes it does not open (I have to manually go kill the app then open again which causes to give permission for the device again on website), sometimes it opens but I can't see any thumbnails of the shows or if I just open them I can't select subtitles or fast forward the video.

I did updated all my OS and applications. Any idea what is the cause of this or how can I fix it?