I have an Android Box running v9. I subscribed to Disney+ 2 weeks ago and it was working fine having already successfully downloaded the app. Then last time I opened it it prompted me to update, when I did it took me to the Play store where it says "This app isn't compatible with your device anymore etc etc." I contacted Disney+ support and the chat guy said he'd have to pass the problem up the food chain to someone else and that they'd contact me maybe in a week. So who knows when they'll contact me and if they'll have a fix other than sorry buy a new smart tv or an xbox.
Anyone else run into this problem and have a fix?
Uninstall it and then try to find a copy and sideload it