Netflix Issues On Philips 50PFL5604?

by Windex-Slurpee

In the last three weeks or so, I have been having issues with Netflix on my 50PFL5604 (which has been far from issue free since purchase).

The issue isn't the usual freezing/lagging issue I am used to getting, and I have not had any recent system updates (besides from the app updates).

The issue gives me the following, stopping playback: "Sorry We Could Not Reach The Netflix Service (-118)"

Now upon attempting to restart the app, I don't even get to the netflix menu and I am prompted with: Sorry We Could Not Reach The Netflix Service (-100)"

Now code (-118) is supposed to relate to network issues, And code (-100) supposedly relates to Netflix's cached data needing refreshed.

Upon restart of the tv, launching the netflix app prompts me to select my account email (not profile) and sometimes requires me to fully log in again. And goes on working for the time being.

It happens randomly but usually at least once per day if using netflix. I have fully uninstalled, cleared cache, and reinstalled with no solution.

Anyone else experience these issues?

weinerschnitzelboy

I have the BF special sister TV, the 65PFL5504. I have no such issues. Try a factory reset. It might work.

On a side note, do you have casting issues with the TV? I can't for the life of me get it to cast videos from Google Play Movies from my phone to the TV. Neither Amazon Prime Videos, etc.