Do I need still need a Hotfix to fix red tint on Nvidia Shield TV 2019?

by themanwithnoname81

Hey guys,

I just got my first ever Shield, the TV 2019, and loving it so far! However......

I've previously read about an issue with the Shield giving a reddish tint to the image, especially skin tones, and sure enough as soon as I added Plex and accessed my server, the first movie I played had a definite red hue to all of the faces in the movie.

I read that a hot fix will fix this, is that still the case? I haven't signed up for the hot fix yet, but I updated to the latest Shield version (8.1.1) and I toggled "auto switch color space" to on, but it didn't seem to make any difference..

I'm viewing with an Optoma UHD40 4K projector through a Denon X3600 AVR.

Many thanks!

bgeerdes

You may need to look in the settings of your projector to see if you need to adjust the colors space it's set for.

I've helped other people with projectors who realized they needed to manually change between bt709 and bt2020 on the projector as needed.

pawdog

I never noticed any red cast but there is something in the released notes of the upgrade about a red flash on Dolby Vision content being fixed. I don't have Dolby Vision so I never saw that either. All the hot fixes were Incorporated in the 8.1.1 Shield Experience which you should have gotten already.

themanwithnoname81

I noticed that a TV show I downloaded plays through Plex on my Xbox1X as rec601 RGB and the skin tone is perfect, and then the same file plays on Plex on my Shield with Bt 709 4:2:2 SDR and the skin tones have a definite red tint to them.

So why do they output differently and how can I get the Shield to default to an output with no red tint?