Android tv stuck at upgrade and won't turn on

by faisal6309

My android tv is stuck on upgrading. When I start tv, it shows samsung logo, then few seconds of android is upgrading app and then it shuts down automatically. I'm not able to reach settings option or even hard reset option by pushing (mute+1+8+2+power) buttons on remote. No matter what I press, it stays on the same upgrading android screen for few seconds and shuts down. It doesn't do anything else. Does anyone has any suggestion? What can I do to fix this problem?

trlef19

Something is going wrong. Samsung has never made Android TVs

DiDgr8

In order to be able to access the service menu, you will need to have a Samsung Basic/Full Remote rather than the Samsung Smart remote which comes with some UHD TVs.

What TV model and remote are you using?